This is my second year in presenting at this business meeting highlighting the work done in the digital healthcare space.
My role was to bring the audience back to the humanity of medicine. With the excitement of digitisation in healthcare we often forget that the patient doctor relationship is sacred and personal to the patient especially. Until we reach the level of sophistication in AI, humans will be at the fore front of this encounter.
Aiding this encounter is important as we push for digitisation to ensure that the doctor patient communication is unhindered by the computerisation within the consultation room. The workload and the information that a doctor needs to process has exponentially increased. This often drowns out the voice of the patient as the doctor grapples with the myriad of tasks that is now expected of him/ her.
Digital technology is here to stay and there is certainly no turning back. Understanding its potential and executing it perfectly to highlight its strengths is the key message. From connectedness by remote monitoring to targeted patient education, the power of the current digital world is undeniable.
I will be presenting on this topic again at the upcoming Association of Private Hospitals Malaysia conference this end of July. Facebook link to the conference